These are the top 3 transformation initiatives in distribution insurers should undertake in order to ensure their long term leadership:
True omni channel experience
Deliver a great customer experience in unison at every touchpoint along the customer journey.
Harmonizing humans & maschines
Leave the labor-intensive data analysis to AI and let humans devote themselves to personal interaction with customers.
Customer retention through personalization
AI provides a holistic view of the customer and their preferences. Provide personalized offers at the right touchpoints at the decisive moment.
To learn exactly how you can transform your distribution, download the white paper.
More than any other sector, the P&C, life and health personal lines insurance industry has never had to face such challenging times since the covid-19 pandemic. Across the value chain, one specific area has been particularly impacted: distribution.
In this White Paper, the first of a series, you will discover the main trends we’ve observed and analyzed over the last year, based on publicly available resources, as well as our point of view on what are the top 3 transformation initiatives in distribution which insurers should undertake in order to ensure their long term leadership. We hope you enjoy the reading!